AGENDA:
The workshop will open with an exploration of the results of the preliminary survey on current communication and cooperation issues in the workplace. This is followed by approximately 20 minutes of illustrated lecture regarding the background and meaning of symbiotic relationships: what is needed to develop successful symbiotic relationships (active listening, interpretation of needs, considering objections, giving to get, and a focus on objectives) and the benefits of the symbiotic approach. After the basic concept has been introduced, group interactive role-playing experiments will be undertaken to illustrate and amplify the concept: highlighting the need for active listening, the dangers of competition versus cooperation, and how symbiotic thinking can lead to superior results for an organization.

DETAILS:
Wednesday, June 23
7:45AM (check in) / Program 8–10AM
RBF Consulting
9755 Clairmont Mesa Blvd., Suite 100
San Diego, CA 92124
Continental Breakfast will be provided.

ABOUT THE SPEAKER: Diane Elias, RBF Consulting & Bob Stretch, Bob Stretch Enterprises
Bob Stretch is a professional public speaker and trainer with over 20 years experience helping military commands, businesses, and academic institutions improve their internal systems and interpersonal skills. Bob has advanced degrees in management and adult education and is a core adjunct faculty member of National University, where he teaches marketing classes. He has written online marketing, organizational behavior, and human relations management courses, produced instructor manuals for some of Prentice-Hall's most popular organizational behavior textbooks, and presented award-winning academic papers on marketing.

Diane Elias is a Senior Associate at RBF Consulting and serves as the firm's Business Development Manager. She holds a Bachelors Degree in Business Management with a concentration in marketing. Diane has 16 years in the local A/E/C industry and continues to learn from her industry colleagues, co-workers, mentors, friends and educational programs such as SMPS. Learning is a lifelong process and a motivating force in her daily life.

REGISTRATION:
Class size limited to 20 people
Sesssion 6 : Member cost $50 / Non-member cost $65

BES Session #6 FLYER

Questions? Contact Lisa Bittner (T) 619.696.5100 or (E) lbittner@cwdriver.com